Update added by user May 02
The Store Owner stepped in an did the right thing. She was very nice and I will use them again if the need arises. I would recommend them.
Update added by user May 01
The owner at this location stated if I left a negative review she would consider it blackmail. Really?
Original review posted by user Apr 30
I paid $48.00 for an emergency repair on my eye glasses as I was going on a cruise. Fast Fix in Valencia, CA removed the left arm from my prescription eye glasses then welded the arm in a machine. They reattached the arm and i paid them $48.00. I was able to view the complete repair from the viewing window.
As I was walking onto the ship the arm fell off as the screw they had reattached to the repaired area fell off.
I had to use the end of a toothpick and scotch tape to secure my glasses.
The Valencia Town Center Mall location was very rude when I called them after I returned and said they would sell me a new screw for $6.00.
My only resort seems to be that I file a claim with Visa and leave a yelp review and the BBB
More Review Details
|Discounts and Special Offers|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Repair failed and ruined my trip
- Owner of shop
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